Field service management built for precision CNC engineering

G-axis is a field service management platform built specifically for precision CNC engineering businesses. It brings every part of a service operation into one place: booking and dispatching jobs, tracking engineers, keeping a QR-linked record of every machine on every customer site, capturing engineer and customer signatures at sign-off, and generating professional job sheet PDFs automatically. Because it was designed around real CNC workshops rather than generic trades, it handles the details that matter in this industry — machine makes, models and serial numbers, service intervals, warranty periods, parts used and per-asset service sheets.

G-axis is for field service managers, workshop owners and service engineers at CNC machining, fabrication and machine-tool companies. Managers use it to plan work, approve changes and read a daily AI-generated operations report from S.A.M, the platform's Smart Automation Manager. Engineers use it on site — even offline — to run through service sheets, record time on site, photograph work and get customer sign-off from their phone.

G-axis is built by engineers, for engineers. The team comes from a background of servicing CNC machines across the UK and built the platform after years of running jobs through paper sheets and spreadsheets. That experience shapes every screen: fast booking, honest data, and reporting your customers can actually read.